If you are a portal or Business Gateway customer, you can send these electronically. They refer queries to our case owners only where necessary.
Customer support teams are trained in HM Land Registry casework procedures. English language Welsh language You will hear a list of options when you phone us. Post Send your applications and correspondence by post to our standard address.
Our Personal information charter explains how we deal with your personal data. See our Customer Service Standards for more information. How do I ask questions?
How we handle your calls and applications how long we take to process applications how we collect and use your personal data what you can expect from us what we need you to do We treat all customers with courtesy and respect and expect our staff to be treated in the same way. Keep it short and simple Ask one question at fref time and keep sentences short and easy to understand.
Pick the appropriate option to speak to someone to help you with your query. How do I apply for Online Banking?
You can chat with Sandi to get information or help for your s or for any other questions you phoe have. Try rephrasing your questions in a different way.
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For example: How can I arrange an overdraft on my current ? Help us keep the phone lines free for our most vulnerable customers and save time by chatting with Sandi.